Frequently Asked Questions
Are your isopods for sale to people outside the UK?
Unfortunately at this time, we can only post within the UK as we do not have the required permit/license to post ispods internationally but this is something we would really like to do in the future.
Do you guarantee live arrival?
Yes we do. Unfortunately isopods can die in transit due to various reasons, in order to mitigate this we do our best to pack your isopods as secure as possible. In the unfortunate event isopods do arrive dead, please notify us within 12 hours of purchase and we will rectify this situation with you. If you however miss your delivery for whatever reason we cannot give you any guarantee. We also provide a 20% overcount for all animals to cover any potentially losses.
Do you have isopods for sale which are not listed on your site?
We like to think of our website like a pokedex, whenever we get new isopods in our collection we add them to our website and list them as unavailable then once we have good numbers we release them for sale. If you are ever looking for something which is currently out of stock please get in touch as we are often happy to release some for you.
How fast do you deliver?
We post orders out Monday to Thursday each week using Royal Mails next day by 1pm guaranteed service. Orders placed by 8am on these days will be posted the same day, any orders placed after this time may be posted on the next working day (in some cases we may be able to post on the same day but this is subject to be working from home as i also work a full time role in addition to running PostPods. During the winter months, orders may also be delayed due to the weather - please check out homepage for any information on this however we will also email you if your order will be delayed.